About us
About Us
Welcome to vintagetee.
vintagetee is a cross-border e-commerce website dedicated to offering stylish, comfortable, and quality clothing products to customers around the world. Our website is available at:
Website: www.vintagetee.shop
Our products are shipped from China to customers worldwide. We aim to provide a smooth online shopping experience, clear communication, reliable customer support, and practical after-sales service.
Company Information
Operating Company: Hong Kong Gagayigasi E-commerce Co., Limited
Company Address: Room 1006, 10/F, Po Yip Building, 23 Hing Yip Street, Kwun Tong, Kowloon, Hong Kong
Customer Service Email: hkggygs@hotmail.com
How to Contact Us
For product inquiries, order questions, shipping updates, return requests, refund requests, or any other customer service matters, please contact us by email:
Email: hkggygs@hotmail.com
When contacting us, please include your order number, the email address used to place the order, and a clear description of your request. If your request relates to a damaged, defective, incorrect, or missing item, please also provide photos or videos so that we can assist you more efficiently.
We usually respond to customer service emails within 1–3 business days. Response times may be longer during holidays, sales periods, or high-volume seasons.
Our Service Commitment
At vintagetee, we are committed to:
Providing clear product information;
Processing orders carefully and efficiently;
Shipping products to worldwide destinations where delivery service is available;
Offering reasonable return and refund support in accordance with our policies;
Protecting customer information and respecting customer privacy;
Maintaining clear and polite communication with our customers.
